Privacy Policy

Effective Date: 30 July 2025

This Privacy Policy explains how In Aus Migration Group (“we”, “our”, or “us”) collects, uses, discloses, and protects your personal information when you visit our website inausmigration.com.au or engage with our migration services.

1. Our Commitment to Privacy

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we manage your personal information to ensure transparency and security in all our dealings.

2. What Personal Information We Collect

We may collect the following types of personal information:

Identity Information: Full name, date of birth, gender, passport/visa details.
Contact Details: Phone number, email address, postal address.
Immigration & Employment Details: Visa history, education, employment background, financial information, family member details.
Website Usage Data: IP address, browser type, pages visited, and cookies.

We only collect information that is necessary to provide our migration advisory, visa application, or related services.

3. How We Collect Personal Information

We may collect your personal information in a variety of ways, including:

Directly from you via online forms, phone calls, emails, or in-person consultations.
From third parties (e.g., employers, education providers, government agencies) with your consent.
Automatically through your use of our website (analytics tools, cookies).

4. Why We Collect Your Information

We collect and use your information to:

Provide migration advice and visa services.
Assess eligibility and prepare immigration applications.
Communicate with you about your case or related services.
Comply with our legal obligations under the Migration Act.
Improve our website and services through analytics.

5. Disclosure of Your Personal Information

We may disclose your personal information to:

The Department of Home Affairs, AAT, or other Australian government bodies.
Registered migration agents and legal advisors associated with your case.
Service providers (IT, legal, translation) that support our business.
Any third party with your consent or as required by law.

6. Storage and Security

We take all reasonable steps to:

Protect personal data from misuse, loss, unauthorised access, or disclosure.
Store information on secure servers (cloud or physical) with password protection and encryption where appropriate.
Retain data only as long as necessary for business or legal purposes.

7. Access to and Correction of Your Information

You have the right to:

Request access to the personal information we hold about you.
Request correction of any inaccurate, incomplete, or outdated information.

To request access or corrections, please contact us using the details below.

8. Cookies and Website Analytics

Our website may use cookies and third-party analytics tools (e.g., Google Analytics) to track usage and improve performance. You can disable cookies through your browser settings.

9. Overseas Disclosure

In some cases, your information may be stored or processed overseas (e.g., cloud providers). We ensure any offshore disclosures comply with Australian privacy laws.